BEFORE WORKSHOP | ||
---|---|---|
High rank (≤ 1.96) | Low rank (> 1.96) | |
High frequency (≥ 12.71) | Central core | First periphery |
To listen (38; 1.4) Compliance (17; 1.8) | To support (54; 2) To provide (expert) knowledge (40; 2.2) To explain (18; 2.2) To advise (16; 2.1) | |
Low frequency (< 12.71) | Contrasted elements | Second periphery |
To understand (9; 1.4) Trust/confidence (5; 1.8) To reassure (4; 1.8) | To help (12; 2.2) Communication (11; 2.0) To educate (10; 2.2) Follow-up (6; 2.7) To share (6; 2.2) |