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Table 4 Video of patient vomiting blood: Differences in using cues when judging scenes devoted to structuring the encounter and facilitating the patient’s narrative. Frequencies (c-index)

From: Communication skills supervisors’ monitoring of history-taking performance: an observational study on how doctors and non-doctors use cues to prepare feedback

 

Doctors

Non-doctors

Total

Structuring the encounter

Facilitating patient’s narrative

Total

Structuring the encounter

Facilitating patient’s narrative

Judgements

Judgements

Judgements

Judgements

Negative

Positive

Negative

Positive

Negative

Positive

Negative

Positive

Number of judgements

63

18

27

11

7

46

8

20

3

15

Used cue as unit of analysis (N=)

147

46

61

24

16

97

16

44

7

30

Observable cues

 Interviewer cues

49

15 (0.29)

26 (0.52)

6 (0.11)^

2

26

7 (0.26)

14 (0.44)

2

3

 Reciprocity/interaction cues

13

3 (0.11)^

1

4 (0.20)^

5 (0.33)

18

1

5 (0.15)^

1

11 (0.50)

Memory cues

23

12 (0.41)

6 (0.14)^

5 (0.17)^

0

14

7 (0.47)

2

3 (0.21)^

2

Emerging cues

 Subjective feeling cues

33

10 (0.24)^

14 (0.30)

4 (0.10)^

5 (0.14)^

13

1

10 (0.43)

0

2

 Omission cues

6

0

2

4 (0.31)

0

1

0

1

0

0

 Mentalizing cues

14

5 (0.19)^

7 (0.21^)

0

2 (0.11)^

14

0

6 (0.21)^

1

7 (0.32)

 Summative behaviour cues

8

1

5 (0.17^)

0

2 (0.15)^

10

0

6 (0.25)

0

4 (0.19)^

  1. Notes: c-index: ^ indicates low degree of co-occurrence (c < 0.25; meaning both codes are used in < 25% of the cases), bold print indicates medium degree of co-occurrence (c > 0.25 and < 0.75), and high degree of co-occurrence (c > 0.75) did not occur, values <0.10 are not given