Table 2 PCA on patient items, with only the highest item loadings shown
Patient items | Components | |
|---|---|---|
1 (Interpersonal communication) | 2 (Access to care) | |
Q1 Satisfaction with visit | .771 | |
Q2 Warmth of greeting | .603 | |
Q3 Ability to listen | .660 | |
Q4 Explanations | .766 | |
Q5 Reassurance | .797 | |
Q6 Confidence in ability | .803 | |
Q7 Express concerns | .684 | |
Q8 Respect shown | .763 | |
Q9 Time for visit | .834 | |
Q10 Consideration | .718 | |
Q11 Concern for patient | .730 | |
Q12 Recommendation | .693 | |
Variance explained | 41.52% | 37.87% |