Table 3 Association of element use with patient satisfaction (N = 246)
% Student encounter would make choose ED again | % Student encounter would make refer loved one to ED | % Rate student’s overall communication skill = 5 (Excellent) | |
|---|---|---|---|
Student did not acknowledge patient by name (n = 96) | 89.6 | 81.2 | 64.6 |
Student acknowledged patient by name (n = 150) | 90.7 | 92.0 | 80.0 |
P-value | 0.780 (0.821) | 0.016 (0.014)* | 0.011 (0.009)* |
Student did not introduce himself/herself by name (n = 23) | 95.6 | 87.0 | 78.3 |
Student introduced himself/herself by name (n = 223) | 89.7 | 87.8 | 73.5 |
P-value | 0.359 (0.390) | 0.902 (0.958) | 0.623 (0.616) |
Student did not describe his/her role as a medical student (n = 104) | 85.6 | 84.6 | 76.9 |
Student described his/her role as a medical student (n = 142) | 93.7 | 90.1 | 71.8 |
P-value | 0.035 (0.038)* | 0.198 (0.306) | 0.369 (0.298) |
Student did not explain any steps in care plan (n = 89) | 91.0 | 84.3 | 66.3 |
Student explained some steps in care plan (n = 157) | 89.8 | 89.7 | 78.3 |
P-value | 0.760 (0.775) | 0.209 (0.133) | 0.038 (0.067)* |
Student did not explain that other providers would see patient (n = 49) | 85.7 | 77.6 | 63.3 |
Student explained that other providers would see patient (n = 147) | 91.4 | 90.3 | 76.6 |
P-value | 0.232 (0.191) | 0.015 (0.024)* | 0.056 (0.057) |
Student did not provide an estimated duration of time for ED stay (n = 231) | 90.9 | 87.0 | 73.6 |
Student provided an estimated duration of time for ED stay (n = 15) | 80.0 | 100.0 | 80.0 |
P-value | 0.167 (0.186) | 0.135 (0.133) | 0.584 (0.610) |