From: Etiquette for medical students’ email communication with faculty members: a single-institution study
Categories | Subject | Message body | Sign-off (Q9) | Global impression of politeness (Q10) | Total Score | ||||||
---|---|---|---|---|---|---|---|---|---|---|---|
(Q1, Q2) | (Q3–Q8) | ||||||||||
Clarity and conciseness | Subject name | Salutation | Self-identification | Readability | Honorifics | Internet slang | Closing remarks | ||||
Maximum points | 2 | 1 | 2 | 2 | 1 | 1 | 1 | 1 | 2 | 4 | 100 |
Average | 1.46 | 0.5 | 1.22 | 0.63 | 0.94 | 0.94 | 0.67 | 0.76 | 0.95 | 2.6 | 62.21 |
SD | 0.48 | 0.48 | 0.91 | 0.5 | 0.18 | 0.18 | 0.45 | 0.4 | 0.97 | 0.8 | 17.55 |
Intraclass correlation | 0.875 | 0.889 | 0.976 | 0.834 | 0.430 | 0.387 | 0.862 | 0.793 | 0.956 | 0.707 | 0.935 |