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Table 3 Email evaluation and intraclass correlation results

From: Etiquette for medical students’ email communication with faculty members: a single-institution study

Categories Subject Message body Sign-off (Q9) Global impression of politeness
(Q10)
Total Score
(Q1, Q2) (Q3–Q8)  
  Clarity and conciseness Subject name Salutation Self-identification Readability Honorifics Internet slang Closing remarks    
Maximum points 2 1 2 2 1 1 1 1 2 4 100
Average 1.46 0.5 1.22 0.63 0.94 0.94 0.67 0.76 0.95 2.6 62.21
SD 0.48 0.48 0.91 0.5 0.18 0.18 0.45 0.4 0.97 0.8 17.55
Intraclass correlation 0.875 0.889 0.976 0.834 0.430 0.387 0.862 0.793 0.956 0.707 0.935