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Table 3 Email evaluation and intraclass correlation results

From: Etiquette for medical students’ email communication with faculty members: a single-institution study

Categories

Subject

Message body

Sign-off (Q9)

Global impression of politeness

(Q10)

Total Score

(Q1, Q2)

(Q3–Q8)

 
 

Clarity and conciseness

Subject name

Salutation

Self-identification

Readability

Honorifics

Internet slang

Closing remarks

   

Maximum points

2

1

2

2

1

1

1

1

2

4

100

Average

1.46

0.5

1.22

0.63

0.94

0.94

0.67

0.76

0.95

2.6

62.21

SD

0.48

0.48

0.91

0.5

0.18

0.18

0.45

0.4

0.97

0.8

17.55

Intraclass correlation

0.875

0.889

0.976

0.834

0.430

0.387

0.862

0.793

0.956

0.707

0.935