From: Etiquette for medical students’ email communication with faculty members: a single-institution study
Categories | Specific parameters | Possible entries / Point | ||
---|---|---|---|---|
General information (Student) | Course (at the time mailed) | PM, M | ||
Gender | Male/Female | |||
Year of birth | 4-digit # (YYYY) | |||
Admission type | UEP, GEP | |||
General information (Email) | Email date | 8-digit # (YYYYMMDD) | ||
Email initiated by a student | Yes / Noa) | |||
Email account provider | SNU email (@snu.ac.kr) | |||
Non-SNU email (other than @snu.ac.kr) | ||||
Email evaluation criteria | Subject line (Q1, Q2) | Q1. Clarity and conciseness | Clear and concise description of the purpose | +2 |
Irrelevant subject lineb) | +1 | |||
No subject | 0 | |||
Q2. Name of the subject | States the name of a curriculum subject | +1 (Checklist, add point) | ||
Message body (Q3–Q8) | Q3. Salutation | Greetings and Dear Dr./Professor | +2 | |
Greetings or Dear Dr./Professor | +1 | |||
No salutation | 0 | |||
Q4. Self-identification c), d) | Class level and SIN | +2 | ||
Class level or SIN | +1 | |||
None of the two | 0 | |||
Q5. Readability | Having sufficient readability or comprehensibilitye), f) | +1 (Checklist, add point) | ||
Q6. Use of honorifics | Using proper honorifics throughout the email d) | +1 (Checklist, add point) | ||
Q7. Use of internet slang | Not using internet slang such as ungrammatical abbreviations or emoticonsd) | +1 (Checklist, add point) | ||
Q8. Closing remarks | Including proper closing remarks | +1 (Checklist, add point) | ||
Sign-off (Q9) | Name and complimentary closing | +2 | ||
Name only | +1 | |||
No signature or self-identification | 0 | |||
Global impression of politeness (Q10) | 1 (very impolite) – 4 (very polite) |