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Table 1 Patients’ satisfaction mean scores (SD) and differences between the POP and PON vs. “corresponding” consultations

From: Can we rely on simulated patients’ satisfaction with their consultation for assessing medical students’ communication skills? A cross-sectional study

As a patient, how did you feel about: Mean score Difference between POP and corresponding group Difference between PON and corresponding group
1 = totally disagree
2 = disagree
3 = neutral
4 = agree
5 = totally agree
1) being accepted? 4.42 (0.56) F = 0.01 n.s. F = 10.68 p = 0.002
2) being taken seriously? 4.52 (0.53) F = 3.00 n.s. F = 5.50 p = 0.023
3) the opportunity to disclose your problems? 3.97 (0.54) F = 0.44 n.s. F = 2.71 n.s.
4) the physician being engaged with your problems? 4.44 (0.62) F = 2.08 n.s. F = 0.76 n.s.
5) the physician asking appropriate questions? 3.74 (10.14) F = 1.99 n.s. F = 4.21 p = 0.045
6) the physician giving satisfying information? 3.97 (0.83) F = 3.00 n.s. F = 5.10 p = 0.028
7) being relieved of your cancer concerns? 2.92 (0.96) F = 7.378 p = 0.009 F = 5.36 p = 0.025
8) having spent enough time with the physician? 3.73 (0.83) F = 0.01 n.s. F = 0.73 n.s.
9) being cared for safely? 3.97 (0.80) F = 3.48 n.s. F = 2.99 n.s.
10) having this physician as your family doctor? 4.00 (0.92) F = 2.34 n.s F = 2.20 n.s.
Overall SPs’ score 3.96 (0.52)   
  1. n.s. not significant, POP patient-only positive, PON patient-only negative
  2. Items with a significant difference between groups are shown in bold