Table 1 Patients’ satisfaction mean scores (SD) and differences between the POP and PON vs. “corresponding” consultations
As a patient, how did you feel about: | Mean score | Difference between POP and corresponding group | Difference between PON and corresponding group |
|---|---|---|---|
1 = totally disagree | |||
2 = disagree | |||
3 = neutral | |||
4 = agree | |||
5 = totally agree | |||
1) being accepted? | 4.42 (0.56) | F = 0.01 n.s. | F = 10.68 p = 0.002 |
2) being taken seriously? | 4.52 (0.53) | F = 3.00 n.s. | F = 5.50 p = 0.023 |
3) the opportunity to disclose your problems? | 3.97 (0.54) | F = 0.44 n.s. | F = 2.71 n.s. |
4) the physician being engaged with your problems? | 4.44 (0.62) | F = 2.08 n.s. | F = 0.76 n.s. |
5) the physician asking appropriate questions? | 3.74 (10.14) | F = 1.99 n.s. | F = 4.21 p = 0.045 |
6) the physician giving satisfying information? | 3.97 (0.83) | F = 3.00 n.s. | F = 5.10 p = 0.028 |
7) being relieved of your cancer concerns? | 2.92 (0.96) | F = 7.378 p = 0.009 | F = 5.36 p = 0.025 |
8) having spent enough time with the physician? | 3.73 (0.83) | F = 0.01 n.s. | F = 0.73 n.s. |
9) being cared for safely? | 3.97 (0.80) | F = 3.48 n.s. | F = 2.99 n.s. |
10) having this physician as your family doctor? | 4.00 (0.92) | F = 2.34 n.s | F = 2.20 n.s. |
Overall SPs’ score | 3.96 (0.52) |