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Table 3 Participants’ assessment of the communication with their patients before the training course

From: Building bridges between doctors and patients: the design and pilot evaluation of a training session in argumentation for chronic pain experts

Item Mean SD
1. Initiate a discussion with a patient about his or her concern 2.75 ±1.05
2. Elicit a patient’s viewpoint on health condition and treatments 2.94 ±1.78
3. Elicit a patient’s reasons for this viewpoint 3.5 ±1.33
4. Explain to a patient the reasons in support of a medical recommendation 2.94 ±1.29
5. Manage collusion (1): when a patient disagrees with the diagnosis 4.73 ±2.06
6. Manage collusion (2): when a patient disagrees with a treatment proposal 4.07 ±2.05
7. Manage collusion (3): when a patient has medically inaccurate beliefs 3.62 ±1.37
8. Explore a patient’s intense feelings like anger 4.31 ±1.55
9. Break bad news to a patient 3.43 ±1.58
10. Help a patient deal with the uncertainty of his or her situation 3.25 ±1.73
11. Assess symptoms of anxiety and depression 2.81 ±1.56
12. Conclude a patient interview with an agreed problem list and a plan for action 3.19 ±1.71a
  1. aScale from 1 = totally confident to 10 = not at all confident