Table 2 Rotated Component Matrix
From: A tool for self-assessment of communication skills and professionalism in residents
| Â | Interpersonal Relations 1 | Conveying Medical Information 2 |
|---|---|---|
Item 2: Greeting them warmly; calling them by the name they prefer; being friendly, never crabby or rude | 0.734 | Â |
Item 3: Treating them like they're on the same level; never "talking down" to them or treating them like a child | 0.727 | Â |
Item 5: Showing interest in them as a person; not acting bored or ignoring what they have to say | 0.659 | Â |
Item 1: Telling them everything; being truthful, upfront and frank; not keeping things from them that they should know | 0.630 | Â |
Item 4: Letting them tell their story; listening carefully; asking thoughtful questions; not interrupting them while they're talking | 0.613 | Â |
Item 10: Using words they can understand when explaining their problems and treatment; explaining any technical medical terms in plain language | 0.563 | 0.369 |
Item 11: How would you rate your level of professionalism? | 0.548 | 0.532 |
Item 9: Explaining what they need to know about their problems, how and why they occurred, and what to expect next | Â | 0.796 |
Item 7: Discussing options with them; asking their opinion; offering choices and letting them help decide what to do; asking what they think before telling them what to do | Â | 0.697 |
Item 6: Warning them during the physical exam about what you are going to do and why; telling them what you find | Â | 0.662 |
Item 8: Encouraging them to ask questions; answering them clearly; never avoiding their questions or lecturing them | Â | 0.659 |