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Table 2 Item-list for Arizona Communication Interview Rating Scale (ACIR)

From: Observed communication skills: how do they relate to the consultation content? A nation-wide study of graduate medical students seeing a standardized patient for a first-time consultation in a general practice setting

 

1

2

3

4

5

Items

(lowest score)

(highest score)

1. Organization

2. Timeline

3. Transitional utterances

4. Open questioning

5. Smooth progress

6. Avoiding repetition

7. Summarizing

8. Understandable information

9. Documentation

10. Eye contact

11. Attentiveness

12. Response to concerns

13. Feed-back

14. Additional questions