Table 1 Communication skills program: sequence and evaluation procedures throughout nine months
The program | |||
|---|---|---|---|
Months 1-3 | Months 4-6 | Months 7-9* | |
Basic communication skills | Advanced communication skills | Self-awareness, Self-help, Communication in special situations | |
- Structuring an interview | - Dealing with strong emotions | - Patients unable to speak | |
- Patient-centered interview | - Breaking bad news | - Children, adolescents and the elderly | |
- Doctor-centered interview | - Motivational interviewing | - Families | |
- Non-verbal behavior | - Patients suffering from depression and anxiety | ||
- Building a clinical relationship | |||
Evaluation procedures | |||
T0 | T1 | T2 | T3 |
Before the program | Month three | Month six | End of the program |
Basic communication skills | |||
Interview with SP | Interview with SP | Interview with SP | Interview with SP |
- SEGUE rated by 2 faculty members | - SEGUE rated by 2 faculty members | - SEGUE rated by 2 faculty members | - SEGUE rated by 2 faculty members |
- ICSC rated by actor (SP) | - ICSC rated by actor (SP) | - ICSC rated by actor (SP) | - ICSC rated by actor (SP) |
Interview with RP | Interview with RP | Interview with RP | |
- SEGUE rated by 1 faculty member | - SEGUE rated by 1 faculty member | - SEGUE rated by 1 faculty member | |
Participants’ confidence in their communication skills | |||
- Self-confidence | - Self-confidence | - Self-confidence | |