Table 3 Themes according to index areas, before and after training, from focus group interviews
Index areas | Expectations of/experience from training | Contextualised health | Collaboration | Relations | ||||
|---|---|---|---|---|---|---|---|---|
Before training | After training | Before training | After training | Before training | After training | Before training | After training | |
Themes | Increased knowledge | Varying degrees of gained knowledge | Identified ill-health/distress | Increased resources to newly-arrived refugees with disability | Refugee reception staff needs health care actors to meet regularly | Insufficient collaboration on refugee needs | Massive barriers to communication | |
Collaborate | Wish for deeper knowledge | Explanations to ill-health | Limited ability to encompass all practical aspects concerning an individual | No collaboration with patient associations | Perceived structural barriers for refugees | Individual improvement strategies | I meet people who are vulnerable | |
Uncertainty | Poor standard of premises sometimes hampered pedagogy | Difficult to help | Complex difficulties disrupt refugees’ capacity to study | Good experience from collaboration | Wish for structured local collaboration between agents | Responsibility and powerlessness | Increased empathy and emotional engagement | |