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Table 4 Content analysis of coded references in students’ letter underlined by experts and patients

From: Writing letters to patients as an educational tool for medical students

Coding category

No. underlined terms

Patient

Expert 1

Expert 2

Expert 1 + 2 (de-duplicated)

Unsuitable phrases

14 (13.1%)

46

42

81 (22.4%)

Technical terms unclear to a lay reader

69 (64.5%)

99

55

138 (38.1%)

Insufficient or vague recommendations

11 (10.3%)

5

14

18 (5.0%)

Grammatical and spelling errors

0 (0.0%)

32

14

42 (11.6%)

Lack of knowledge or incorrect statements

12 (11.2%)

45

35

74 (20.4%)

Overt flattery to the patient

1 (0.9%)

5

5

9 (2.5%)

Total

107 (100%)

232

165

362 (100%)