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Table 2 Questionnaire responses to the use of the ISBAR tool at seven to eight months following education

From: Telephone referral education, and evidence of retention and transfer after six-months

Question Response Frequency of responses (%)
Gender M 55 (34.4)
F 105 (65.6)
Is English your first language? Yes 122 (76.3)
No 38 (23.8)
Do you still have your ISBAR lanyard card? Yes 137 (85.6)
No 23 (14.4)
Do you routinely wear your ISBAR lanyard card? Yes 107 (66.9)
No 53 (33.1)
What does ISBAR stand for? (All 5 correct responses) 95 (59.4)
  Identify (correct) 122 (76.3)
Introduce (incorrect) 36 (22.5)
Information (incorrect) 2 (1.3)
  Situation (correct) 145 (90.6)
Scenario (incorrect) 4 (2.5)
Specify (incorrect) 3 (1.9)
  Background (correct) 154 (96.3)
  Assessment (correct) 154 (96.3)
  Request (correct) 128 (80.0)
Review (incorrect) 10 (6.3)
Referral (incorrect) 6 (3.8)
Reason (incorrect) 5 (3.1)
Response (incorrect) 5 (3.1)
I have had the opportunity to make a telephone referral Yes 143 (89.4)
  I have used ISBAR to prepare a referral 135 (94.4)
  I have used ISBAR to make a referral 132 (92.3)
I have experienced problems using ISBAR Yes 18 (11.3)
  Interruptions 6 (3.8)
  Remembering the acronym 3 (1.9)
  Hierarchy (refuse to take referral from student) 2 (1.3)
  Need to reorder thoughts 2 (1.3)
  No further details given 5 (3.1)