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Table 2 Questionnaire responses to the use of the ISBAR tool at seven to eight months following education

From: Telephone referral education, and evidence of retention and transfer after six-months

Question

Response

Frequency of responses (%)

Gender

M

55 (34.4)

F

105 (65.6)

Is English your first language?

Yes

122 (76.3)

No

38 (23.8)

Do you still have your ISBAR lanyard card?

Yes

137 (85.6)

No

23 (14.4)

Do you routinely wear your ISBAR lanyard card?

Yes

107 (66.9)

No

53 (33.1)

What does ISBAR stand for?

(All 5 correct responses)

95 (59.4)

Ā 

Identify (correct)

122 (76.3)

Introduce (incorrect)

36 (22.5)

Information (incorrect)

2 (1.3)

Ā 

Situation (correct)

145 (90.6)

Scenario (incorrect)

4 (2.5)

Specify (incorrect)

3 (1.9)

Ā 

Background (correct)

154 (96.3)

Ā 

Assessment (correct)

154 (96.3)

Ā 

Request (correct)

128 (80.0)

Review (incorrect)

10 (6.3)

Referral (incorrect)

6 (3.8)

Reason (incorrect)

5 (3.1)

Response (incorrect)

5 (3.1)

I have had the opportunity to make a telephone referral

Yes

143 (89.4)

Ā 

I have used ISBAR to prepare a referral

135 (94.4)

Ā 

I have used ISBAR to make a referral

132 (92.3)

I have experienced problems using ISBAR

Yes

18 (11.3)

Ā 

Interruptions

6 (3.8)

Ā 

Remembering the acronym

3 (1.9)

Ā 

Hierarchy (refuse to take referral from student)

2 (1.3)

Ā 

Need to reorder thoughts

2 (1.3)

Ā 

No further details given

5 (3.1)